Harrods – Furniture Specialist

We’re currently looking for a full time Furniture Specialist to join our welcoming and close-knit Harrods family in our Furniture department. If you are a luxury home décor enthusiast with an eye for detail and product specifications, passionate about exceptional customer service, and confident using technology (ordering systems, MS Excel etc.) this is the perfect opportunity for you.
About the Role
As a Furniture Specialist, you’ll be responsible for providing world-class, personal customer service and demonstrating
exceptional product knowledge. You will proactively build a loyal client database and you will accurately process Furniture orders and continuously drive and convert leads to achieve business goals.
Your core responsibilities will be selling Furniture and bringing the customers vision to life through using your product knowledge and service skills. You will collaborate with Private and Personal Shopping, along with our Harrods Interior Design Team. You will take ownership and be accountable for Furniture orders from start to finish, including aftercare, in order to maintain exceptional levels of customer service.
In return, you’ll enjoy a package that includes an annual salary of £30,160 and access to a competitive commission scheme, a company pension, 22 days’ holiday, and your birthday off, up to 33% in-store discount (including across our food hall and restaurants) and a season ticket loan.
About You
You will ideally have experience working in a furniture & lifestyle environment with a  premium or luxury retailer. You’ll be responsible for providing a world-class, personal customer service, demonstrating exceptional product knowledge, and building quality customer relationships to achieve business goals whilst being an ambassador for the values and Harrods brand.

Apply here.

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