Independent celebrates Feefo customer service award

Independent flooring and bed retailer Carpet Barn and Bed Store has been recognised with a Feefo trusted service award.

The retailer, which has been trading for over 45 years and operates stores in Ferndown, Poole, Eastleigh, Salisbury and Christchurch, has secured a Feefo Platinum Trusted Service Award.

It’s a significant achievement for Carpet Barn and the Bed Store to be presented with the Feefo Platinum Trusted Service Award, which recognises businesses that consistently deliver an outstanding customer experience.

This recognition is limited to businesses that have achieved Gold standard for three consecutive years, requiring a minimum 50 reviews with a Feefo service rating of between 4.5 and 4.9 in each calendar year.

Commenting on the award, the retailer said: “We’re thrilled to announce that we have won the Feefo 2024 Platinum Trusted Service Award for excellence in customer service for three years running.

“We’d like to thank all our customers for sharing their feedback and ratings on Feefo and to everyone at Carpet Barn & The Bed Store for working hard to deliver excellent customer service, all year round.”

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