Swedish furniture retailer IKEA has now opened its 100th mobile pick-up point, following a successful nationwide roll-out.
This popular service is free of charge for orders over £100 and costs £5 for orders below that amount. The expansion comes as the retailer sees its online business grow rapidly. Currently, almost 40% of IKEA’s total sales are made through online purchases.
To meet this increasing demand, IKEA continues to strengthen its range of delivery and collection services. This is part of the retailer’s ongoing nationwide expansion plan to create a more accessible shopping experience. The growth of IKEA’s mobile pick-up point network in partnership with Tesco is a key initiative in this strategy.
Customers can use the mobile pick-up service at Tesco stores by placing their order on IKEA.com, through the IKEA App or with the assistance of an IKEA co-worker, either remotely or in-store. Orders are available from next-day and can be collected at a customer’s local participating Tesco store within one of two daily collection windows.
The scheme was initially piloted in 2022 before a national roll-out began late last year. Following the opening of the 100th pick-up point, IKEA plans to open an additional 100 pick-up points, with half of them due to open this year. Customers are already welcoming the new service, giving it a 91% customer approval rating.
Jakob Bertilsson, Country Customer Fulfilment Manager, IKEA UK, said: The opening of our one-hundredth mobile pick-up point marks an exciting moment for our journey to become more accessible. As we continue to see a shift in our visitors’ wants to shop even more conveniently, we need to constantly develop and improve with better and more affordable services. Our ambitions to double our Click & Collect offering, combined with the strengthening of services such as IKEA Home Delivery, means we are now closer than ever to people in all parts of the UK.”
Simon Williams, Tesco’s Assets and Estates Director, said: “We’re always looking for ways to serve our customers better and help make their shop even more convenient. We are pleased to be working with IKEA to give their customers the option to collect orders from more of our stores. We are proud of this 100th Click & Collect point milestone and hope this continues to improve the shopping experience for Tesco and IKEA customers.”
To use the IKEA mobile pick-up point service, customers can simply go through the usual online checkout process and select Click and Collect for their local Tesco store. On their chosen delivery date and time, customers can follow the IKEA Click and Collect signage within their local Tesco carpark and meet with a delivery driver, who will hand over their order.
Beyond mobile pick-up points, IKEA offers collection services through over 10,000 local DPD points, as well as same day, free click and collect across all IKEA stores. Customers can also collect orders from 20 Shift self-serve lockers in London, while branded IKEA lockers at Tesco stores are being piloted in other parts of the country this summer.
In late 2023, IKEA enhanced its home delivery service offering, introducing free small parcel deliveries for orders over £60 for the first time, while prices for furniture delivery were reduced as part of an ongoing commitment to introduce new lower prices across its range and services. Large truck delivery for up to 150kg is now £25 (down from £40), £30 for express (down from £50), and extra-large express delivery is £45 (reduced from £50). Parcel orders delivered through DPD and Shift lockers are available free for orders over £100 and £2 and £5, respectively, for all other orders.
Full list of IKEA / Tesco collection:
Central South
New:
- Tesco Aldershot Superstore, Aldershot GU11
- Tesco Oxford Superstore, Oxford OX4
Previously launched:
- Tesco Chichester Extra, Chichester PO19
- Tesco Poole Branksome Superstore, Poole BH12
- Tesco Fratton Extra, Portsmouth PO4
East Midlands & Norfolk
New:
- Tesco Martlesham Extra, Ipswich IP5
- Tesco Lowestoft Lesuire Way Superstore, Lowestoft NR32
- Tesco Cambridge Newmarket Rd Superstore, Cambridge CB5
- Tesco Dereham Extra, Dereham NR19
- Tesco Doncaster Extra, Doncaster DN4
- Tesco Leicester Hamilton Extra, Leicester LE5
- Tesco Werrington Superstore, Peterborough PE4
Previously launched:
- Tesco Cleethorpes Extra, Cleethorpes DN35
- Tesco Dunstable Extra, Dunstable LU5
- Tesco Ely Superstore, Ely CB7
- Tesco Great Yarmouth Extra, Great Yarmouth NR31
- Tesco Huntingdon Extra, Huntingdon PE28
- Tesco Kettering Extra, Kettering NN15
- Tesco King’s Lynn Extra, King’s Lynn PE30
- Tesco Lincoln Extra, Lincoln LN2
- Tesco Northampton South Extra, Northampton NN4
- Tesco Norwich Extra, Norwich NR7
- Tesco Thetford Superstore, Thetford IP24
- Tesco Diss Superstore, Diss IP22
London & South East
New:
- Tesco Ashford Park Farm Extra, Ashford TN23
- Tesco Aylesford Lunsford Park Extra, Aylesford ME20
- Tesco Beckton Gallions Reach Extra, Beckton E6
- Tesco Bishop’s Stortford Superstore, Bishops Stortford CM23
- Tesco Braintree Great Notley Superstore, Braintree CM77
- Tesco Brooklands Extra, Weybridge KT13
- Tesco Burgess Hill Superstore, Burgess Hill RH15
- Tesco Chelmsford Princes Rd Superstore, Chelmsford CM2
- Tesco Cheshunt Extra, Waltham Cross EN8
- Tesco Clacton-on-Sea Superstore, Clacton-on-Sea CO15
- Tesco Crawley Extra, Crawley RH10
- Tesco Eastbourne Extra, Eastbourne BN23
- Tesco Harlow E Rd Superstore, Harlow CM20
- Tesco Folkestone Superstore, Folkestone CT19
- Tesco Gatwick Extra, Horley RH6
- Tesco Gillingham Kent Extra, Gillingham ME8
- Tesco Hastings Extra, St Leonards-on-Sea TN38
- Tesco Potters Bar Superstore, Potters Bar EN6
- Tesco Yiewsley Superstore, West Drayton UB7
- Tesco Bulls Bridge Extra, Southall UB2
- Tesco Ilford (Barkingside) Superstore, Ilford IG6
- Tesco Lea Valley Extra, Lea Valley/Upper Edmonton N18
- Tesco Maidstone Tovil Superstore, Maidstone ME15
- Tesco Mayflower Retail Park Extra, Basildon SS14
- Tesco Gillingham Kent Extra, Gillingham ME8
- Tesco Leatherhead Superstore, Leatherhead KT22
- Tesco Pembury Superstore, Tunbridge Wells TN2
- Tesco Rickmansworth Superstore, Rickmansworth WD3
- Tesco Saffron Walden Superstore, Saffron Walden CB10
- Tesco Sevenoaks Riverhead Superstore, Sevenoaks TN13
- Tesco Stevenage Broadwater Superstore, Stevenage SG2
- Tesco Sudbury Superstore, Sudbury CO10
- Tesco Tonbridge and Malling ME19
- Tesco Whitstable CT5
Previously launched:
- Tesco Brixton Superstore, London SW2
- Tesco Broadstairs Extra, Broadstairs CT10
- Tesco Colchester Hythe Superstore , Colchester CO1
- Tesco Dover Extra, Dover CT16
- Tesco High Wycombe Loudwater Superstore, High Wycombe HP10
- Tesco Shoreham-by-Sea Extra, Shoreham-by-Sea BN43
- Tesco Southend Extra, Southend-on-Sea SS0
- Tesco Southwark Superstore, London SE1
- Tesco Watford Extra, Watford WD17
North East
New:
- Tesco Askham Bar Extra, York YO24
- Tesco Carlisle Warwick Rd Superstore, Carlisle CA1
- Tesco Hull Superstore, Hull HU6
- Tesco Stockton-on-Tees Extra, Stockton-on-Tees TS21
- Tesco Workington Superstore, Workington CA14
North West
New:
- Tesco Blackburn Superstore, Blackburn BB1
- Tesco Bolton Horwich Extra, Bolton BL6
- Tesco Liverpool Old Swan Superstore, Liverpool L13
- Tesco Stockport Extra, Stockport SK1
- Tesco Stretford Extra, Manchester M32
Previously launched:
- Tesco Chester Sealand Rd Superstore, Chester CH1
Northern Ireland
New:
- Tesco Dungannon Superstore, Dungannon BT71
- Tesco Limavady Roevalley Superstore, Limavady BT49
Scotland
New:
- Tesco Ayr Extra, Ayr KA8
- Tesco Dundee South Rd Extra, Dundee DD2
- Tesco Inverness Extra, Inverness IV2
- Tesco Kilmarnock Superstore, Kilmarnock KA3
- Tesco Perth Extra, Perth PH1
South West
New:
- Tesco Plymouth Transit Way Superstore, Plymouth PL5
- Tesco Redruth Tolgus Superstore, Redruth TR15
- Tesco Taunton Superstore, Taunton TA1
Previously launched:
- Tesco Cheltenham Superstore, Cheltenham GL51
- Tesco Gloucester Superstore, Gloucester GL1
- Tesco Swindon Extra, Swindon SN1
Wales
New:
- Tesco Swansea Cadle Extra, Swansea SA5
West Midlands
New:
- Tesco Coventry Cross Point Extra, Coventry CV2
- Tesco Dudley Extra, Dudley DY1
- Tesco Rugby Superstore, Rugby CV21
- Tesco Shrewsbury Extra, Shrewsbury SY1
- Tesco Solihull Extra, Solihull B90
- Tesco Stoke-on-Trent Kidsgrove Superstore, Stoke-on-Trent ST7
- Tesco Stratford Upon Avon Superstore, Stratford Upon Avon CV37
- Tesco Warwick Superstore, Warwick CV34
- Tesco Worcester Warndon Superstore, Worcester WR4