Paul Aiston, Managing Director at Staingard, explains why they are the masters in protection products and warranties after being recognised with a recent award win.
“I am absolutely delighted that we have been awarded the customer nominated trade award for ‘Best Warranty/Product Protection Provider’ in the Big Furniture Awards. This award is a great honour for us and a testament to the hard work and dedication of our team,” Paul revealed.
“We are proud to have been nominated by our customers and to have received this award, which recognises our excellence in this category. We are committed to providing our customers with the highest quality products and exceptional customer service, and this award is a validation of our efforts.
“We would like to thank our customers and partners for their continued support and for recognizing our commitment to such excellence. We could not have achieved this without your trust and loyalty.”
When Staingard was launched in 2006, it was a new venture into an extremely established market, and the business knew that it could not afford to be ‘just another warranty provider’.
The FCA hadn’t long been involved with furniture warranties at that stage, and it’s fair to say the reputation of the industry could have been better. So, with Staingard, they aimed for a policy without ambiguity, with exceptional service and supported by outstanding care products. “If we introduced clarity for both customer and salesperson, we would have a product that delivers the very best service,” Paul said.
Over the last 17 years, Staingard has retained those values precipitating growth in all areas and allowing the business to diversify with so many different care products.
Paul continued: “For a furniture retailer, Staingard is now the place to go for all value added products, adding value to their customers purchases and supporting their margin. Whether they need Insured care plans, Mattressgard mattress protectors, Floorgard floor protectors and glides, Furniture repair products or Leather Care kits from the most extensive range, Staingard can provide the solution.”
So, what other benefits does working with Staingard offer?
“Staingard holds extensive stock in the UK and in most cases within just 48 hours we can receive your order, fill, label, assemble, pack and dispatch products, personalised to your brand if required,” Paul added.
“And that’s another area where Staingard has led the way. After years of development, our brand is strong. The Staingard name inspires confidence, but so too does your brand. That’s why we championed personalisation for short-run orders, be it care kits or mattress protectors, to enable you to have the benefits of one of our great products but carrying your company name.
“We will continue to work hard to maintain our position as a leading provider of Furniture Warranties and Mattress Protection products and to exceed your expectations. Thank you again for your support and for being a part of our success.”
