Independent high-end furniture retailer Heal’s has reported another decline in profit.

Earlier this year, Wittington Investments, the firm backing Heal’s, reported sales of £34.8m for the year ended 14 September 2024, down 6.9% from £37.4m in 2023.

In the latest set of Heal’s accounts for the same period, EBITDA stood at £801,000 – a reduction from £2m, while pre-tax profit resulted at £71,000, down from £500,000 recorded in the previous year. This marks a consecutive year of falling profits.

During the year, the company closed its store in Fenwick, Canterbury. There were no further changes to the retail estate, while after the period, a new outlet store was opened in Bicester, Oxfordshire.

Stated within its report, the company said: “The Directors are satisfied with this performance in what has continued to be a difficult environment. The strategic focus going forward is for the company to build its brand awareness and look to open stores in some key locations.

“The emphasis is on acquiring new customers, providing excellent customer service, and continuing to produce product that is defined by its design, quality, and craftsmanship. There is also an ongoing effort to increase the rate of repeat purchase and to make further improvements to the end-to-end supply chain, especially returned stock.”