MADE has lost sight of key focus, says co-founder

The co-founder of online furniture retailer Made.com says the business lost sight of its principle focus as it nears collapse.

Ning Li founded MADE some 12 years ago on a ā€˜shoestringā€™ budget in Notting Hill and was key in the brands growth until 2017 when stepping down as CEO.

Following the recent news of MADEā€™s terminated sale process and suspension of taking new orders, Ning Li shared his views over social media, labelling the situation as ā€˜heartbreakingā€™.

ā€œThe brand was my baby. It pains me to see that suddenly the lifeline of many (800!) employees and hundreds of suppliers – some of them have been with the business over a decade, is in jeopardy. I feel both powerless, having stepped down as CEO in 2017, – but also immensely frustrated as lawyers and the board has formally forbid me to even talk to any of them.

ā€œ12 years ago, my co-founders and I started a fledgling business on a shoestring in Notting Hill, with a simple idea of making high end design accessible to everyone. The idea became a Ā£430m business in sales last year.

ā€œThe mantra was simplicity – because it meant value for our customers and cost efficiencies for the business. From where I am sitting today, I think the brand has lost sight of that focus in the recent years, – and as a result, lost its strength.

ā€œBut should there be any future for MADE.COM – I do hope and pray that there is, I think that simplicity will be the only way forward.ā€

Save this article for later

You can revisit this article if you save it as favourite news!

Leave a Comment

MORE ARTICLES